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AI & Automation
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AI & Automation
AI in business process automation—Robotic Process Automation (RPA), intelligent automation (IA), machine learning (ML), natural language processing (NLP), workflow automation, AI-powered analytics, process mining, decision management.
As Agentic AI Expands In Operations, Trust And Guardrails Decide How Far It Can Scale
Logistics Leaders Confront A Crowded AI Market As Flawed Buying Journeys Limit Progress
Voice AI Matures as Providers Prioritize Speed, Reliability, and System Design
A Sales Leader's Playbook for Turning AI Hype into Real-World Value
Go Fish Digital's Former Marketing VP Unpacks the 'Publisher's Dilemma' Reshaping the Web
CSMs Shift From Problem Solvers to Strategic Partners as AI Takes on Admin Work
E-commerce Leaders Are Finding Success by Doubling Down on What AI Can't Do
Why Cloudflare's plan to tame AI bots may backfire
The Great De-Siloing: Why an Oracle Vet Says Customer Success Must Collapse to Survive AI
To manage AI, you need to think like a boss, not a user
AI puts marketing's day-to-day on autopilot, humans shift from execution to strategy
Why human 'puppet masters' still need to pull the strings to wield AI in creative professions
Only proprietary data can protect mid-market AI firms from LLM-driven product obsolescence
How higher ed leaders can train students for an unpredictable AI future
Facing a credit wall, here's how AI may be the key to keeping the auto market afloat
Navigating e-commerce chaos with AI and data-driven efficiencies
Agentic AI is escaping the dev lab, with open-source MCP tools reshaping business ops
AI's emerging dual role in Fintech driving personalization and operational efficiency
How AI is helping logistics experts go from firefighting to customer-centric foresight
Biometrics expert weighs in on AI risks and the persistent power of human judgement
SaaS leaders rethink strategies amid tariffs and AI-driven labor changes
How new age retailers gain an edge by leveraging AI without losing the human touch
Bringing order to the Wild West of autonomous agents
How AI experts assess value over hype, and why the best agentic AI is all about results
China's unfettered access to data could be its biggest AI advantage
Why DeepSeek has global businesses rethinking their cloud strategy
AI Agents are the invisible workforce changing the world overnight
DeepSeek and the dawn of interconnected AI ecosystems
Meet the 'hired guns' driving mass-scale AI adoption within startups
Rising costs, new tariffs, and how 3PL keeps goods moving with AI
